Why is a Starbucks experience fundamentally the same in Toronto as it is in Tokyo? How do you get the same wonderful check-in treatment at the Ritz Hotel in Grand Cayman as the Ritz in Geneva? In a word: training.
The days are gone when visitors to the Rental Office are tracked solely by Guest Cards.
The ability to follow
By Guest Blogger, Nancy Friedman, Telephone Doctor®
Voice mail (business or cell) remains
Top picks for Conferences and Courses for Apartment Industry Professionals
Marketing and leasing professionals: the conference not
“Give a man a fish and you feed him for a day. Teach a man to fish and you feed
I discussed this topic in a recent Rental Agent Round Table and had such a positive “I’m going to try
Never bring a prospect to an apartment that you have not previously inspected;
Keep coats and large bags in