Why is a Starbucks experience fundamentally the same in Toronto as it is in Tokyo? How do you get the same wonderful check-in treatment at the Ritz Hotel in Grand Cayman as the Ritz in Geneva? In a word: training.
There was lots to take in on a recent FRPO Housing Tour to Washington, DC. Their market has some similarities
Behaviour based questions can help you to hire candidates who will thrive in the apartment industry, regardless of previous experience.
The days are gone when visitors to the Rental Office are tracked solely by Guest Cards.
The ability to follow
By Guest Blogger, Nancy Friedman, Telephone Doctor®
Voice mail (business or cell) remains
Top picks for Conferences and Courses for Apartment Industry Professionals
Marketing and leasing professionals: the conference not
Millennials are the single largest pet owner demographic
and wooing them as prospective tenants means embracing their pets.
Every marketing person’s nightmare is a tragic event (crime, accident, fatality or fire) that hits the media and gets prolonged
“Give a man a fish and you feed him for a day. Teach a man to fish and you feed
I discussed this topic in a recent Rental Agent Round Table and had such a positive “I’m going to try